Legal
Refund Policy
Last updated · April 22, 2026
Because every product is a digital download delivered instantly, all sales are final. We do not offer refunds for change of mind, accidental purchase, or after a download has been initiated.
When we will refund
We’ll happily refund or replace your purchase if:
- The file fails to download and we can’t resolve it within 7 days
- The file is corrupted or materially different from what was advertised
- You were double-charged for the same order
When we won’t refund
- You changed your mind
- You bought the wrong product by mistake
- The product is incompatible with software you didn’t check (e.g., GoodNotes vs Notability)
- You don’t know how to use Notion / Canva / Lightroom — we provide setup guides, not 1-on-1 tutoring
How to request
Email us within 14 days of purchase with your order number and a description of the issue. We respond within 2 business days.
Chargebacks
Please contact us before opening a chargeback — we’ll almost always sort it out faster directly. Fraudulent chargebacks will be disputed.
Contact
All refund requests go through the contact page.